Create Ignore Event Rule

Rakshanda Kunte
Tera Contributor

‎06-25-2024 01:24 AM

Hi,

 

I have the filter conditions with me for which we do not want the alerts in Servicenow.

 

As per discussion, we came to the conclusion that we need to create an Ignore Event Rule.

 

Can anyone please guide on how to create an ignore event rule?

 

 

Thanks.

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AJ-TechTrek
Giga Sage
Giga Sage

‎07-03-2024 07:09 AM

Hi @Rakshanda Kunte ,

 

You just need to configure the filter condition in Event rule to ignore the events to create Alerts, Refer the attached screenshot which may helps you.

 

in this case, you need to check the box to ignore the event using this filter.

 

Screenshot 2024-07-03 at 7.37.58 PM.png

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thank You

AJ - TechTrek with AJ

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