Creating a Discovery pattern for iTunes and associating the pattern to the iTunes process classifier

Swarnarghya Gho
Giga Contributor

creating a Discovery pattern for iTunes and associating the pattern to the iTunes process classifier.

Create an iTunes Discovery pattern and include the following:

Application pattern called iTunes
Create an Identification Section called iTunes to include HTTP(S) and TCP Endpoints
Verify Enforce Process Classification box is checked to ensure both Horizontal and Service Mapping discovery processes can utilize this pattern
Use a WMI Query Operation
Use this website to determine the correct Table Name and Fields values. https://docs.microsoft.com/en-us/windows/win32/wmisdk/wmi-tasks--computer-software
Only capture iTunes data by using the Add Condition Clause

attern Synch to MID and restart MID Server

Run Discovery against your MID Server and verify the Version field is populated for the iTunes application

3 REPLIES 3

doug_schulze
ServiceNow Employee
ServiceNow Employee

What's your question?

Exactly. What is the issue.

Thanks,

Ashutosh

Ankush Jangle1
Kilo Guru

Hello,

This thread will help you

https://community.servicenow.com/community?id=community_question&sys_id=bd7f1f30db0e9c103daa1ea66896...

 

 

Please mark it as correct/helpful if it helps you