ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

CI's previously installed software version

When I update a software installed on CI(eg. server) and run discovery, the installed software tab shows the updated version info of the software. How can I views the previously installed version history of a CI?

Manual Servce Map with load balancer

Hi, I need to manually build the service map of an Application Service using a load balancer (F5-BIG-IP).I'm trying to reproduce the exemple provided in the Servicenow training ;An application service, with a load balancer entry point  and 3 tomcats ...

amarius_0-1677586536838.png amarius_0-1677588434837.png
Amar_Be by Kilo Sage
  • 1295 Views
  • 3 replies
  • 0 helpfuls

Schedule import_ post execute script

Hi,I have created a schedule import, in which i have wrote below script to remove the attacment from the particular data source record once import set processed.  Now i want to attach the same attachment in the respective import set record (sys_impor...

ram11vrnr by Tera Contributor
  • 1028 Views
  • 1 replies
  • 0 helpfuls

Discovery and relationships between network devices on Sites

We are Running a Discovery project and have been   having issues   discovering   relationships   between devices on sitesWe can only   see individual items .   We can See witches and routers   and no Relationships between them on the dependency views...

sameh_snow by Kilo Contributor
  • 2230 Views
  • 2 replies
  • 0 helpfuls

Tanium Integration (Connectors)

I currently have an integration with Tanium, my question is to know if I can add more than one connector, since I need to have both connected because they have different CI's. If this is possible, how would I do it since I don't see any section in th...

OmarRMZ by Kilo Contributor
  • 625 Views
  • 1 replies
  • 0 helpfuls

On Server MID User is updating status to Retire from Installed

Hi, Servers status is updated by MID user to "Retied" from "Installed", when we verify there are one (or) more VM's connected to Server and these VM's status was Terminated. These servers are discovered few hours/Days back, how to fix this issue? Not...

Vini by Giga Guru
  • 795 Views
  • 4 replies
  • 0 helpfuls

Mid Server Migration to Azure Cloud

Hi, All my mid servers will be migrated to Azure Cloud. So would like to know what are important steps and considerations to be noted? Based on the experience, can someone share their experiences and insight as in: Any known limitations or impact to ...

Hafeez by Giga Contributor
  • 2445 Views
  • 3 replies
  • 0 helpfuls

SSL Setup on self-hosted

We're trying to configure application server to use SSL/HTTPS listener on a non-privileged port.  Not having much luck having followed some guidance on other posts here, (e.g. tomcat properties config).  Has anyone configured ServiceNow to run HTTPS ...

MSK1 by Tera Contributor
  • 763 Views
  • 1 replies
  • 0 helpfuls

UI action to load datasource

Hi All,I have created an UI action named "upload" , through which user will attach an excel. Using that excel data will processed and update table. Excel will be attached in sys_data_source record and through schedule import , data will processed. No...

ram11vrnr by Tera Contributor
  • 667 Views
  • 5 replies
  • 0 helpfuls

Resolved! AWS SNS confirm Subscription

Hi All, i'm trying integrate AWS cloud watch with Service Now. i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's st...

find_real_file.png

Resolved! Subscribed By Related list in CMDB table?

Can someone help us to understand how Subscribed by related List work in CMDB tables? We have added users in CMDB tables Subscribed by Related list to trigger notifications? Do we need any other configuration needs to be done to trigger notification ...

sureas by Mega Contributor
  • 3341 Views
  • 5 replies
  • 5 helpfuls