Can you help me to create Automated alert Grouping when source is same, but Resources are different. For example there are 100 cares, BMW is Source and there models are Resources. 50 cares are SUVs and remaining 50 are Sedan Modal cars. Then the grou...
Hello All, I have created a ui action on cmdb_ci table and ordering a catalog item by this button. I am able to set this value as static but not able to set a dynamic value (current logged in user). can anyone suggest me what changes i can made to my...
Hello All, Could you please help me to know what fields are updated when Network Discovery is running or where can I find out what fields are updated by discovery? Thanks in advanced!
Hello Community, We got a new request from caller that we have to Exclude Unique Certificate Class from discovery. Could you please suggest/help me on this how can we stop the discovery of Unique Certificate Class. Thanks and regards,Nikhil
Hi All, Im currently trying to get the metric data from Zabbix to Servicnow operational intelligence. Im able to see the Metric to CI data for the Windows server im monitoring. Since I got only 8 out of 103 metric types got mapped to the WIndows se...
We have 30K de-duplication tasks. There are 5 years old records too in the list. We started a CMDB clean up process and planning to delete all these tasks, So new de-duplication tasks will be created if there are any duplicates in the CMDB. Is there ...
Hi All, We are using a Calendar Report for Change Schedule, I am unable to add color to it under the Styles tab as it is greyed out. The requirement is to see if it is possible to allot colors to Change Request according to their state. I found the ...
Hi allI am wondering if it is possible to implement a standard email signature for outgoing mail without having to copy/paste it into each individual notification?Basically we need to stamp our company contact details on each mail as part of our bran...
Hi all, In my TomCat Service Mapping map, I find a reference to an Oracle database in the following format:url="jdbc:oracle:thin:@x0ipatrick01" From what I understand from here java - Accessing oracle database via SID through JDBC without host:port -...
Hi,the problem we are facing is ultra large svc_model_obj_service table and we want to clean it. It is very hard to define criteria for deleting records, is it if Last mark is older than X days or some other ... and I didn't find any explanation on t...
Hi All,I want to get Printer Data from SCCM like we get Computer Identity etc via Data sources.Previously, SCCM was not having Printer Data but now its available.So can any one provide me the details like while configuring the Data source for SCCM fo...
We are having trouble in our Discovery deployment, where Cisco switches are not identifying with the specific Model Number but instead only pulling the Series number. For example: Discovery is reading the device as a Cisco Catalyst 29xxStack with a...
How to stop discovery from updating the retired CI's. The operation team created a new machine with the same name. Now discovery is updating the retired CI not the new one.
We are trying to discover Firewalls using SSH credentials and create them Firewall CIs. once they are successfully discovered, we would like to use SNMP credentils to do some SNMP walk during exploration phase. Is it possible to use both type of cred...
Hi, I am trying to restrict what is being shown under the related items (as shown in yellow circle) in cmdb_ci_linux_server form. I would greatly appreciate any suggestions. Thank you.
