Creating Custom Patterns for Discovery

[geeerard]

Thank you in advance for reading this!

We are in the process of switching from Probes to Patterns for Discovery. I have a few new custom patterns that I have created to pull BIOS information for Linux/Windows and Solaris servers. My question is on how to have the main patterns call these new patterns I have created. I want to avoid modifying any out of box patterns in fear that future upgrades will skip them. I'm not sure if this would happen, but, it could potentially cause a maintenance headache that I'd like to avoid.

Example:
I have created a "Shared Library" Linux pattern for a shell script to be run from the midserver which retrieves BIOS information for the remote CI. After retrieving this, it is updated in the CMDB. This pattern works correct when I include it in the "Linux Server" out of box pattern. (the CI is updated with the BIOS info I want)

Is there a different method to have discovery call my custom pattern, other than including it in the out of box pattern? Will upgrades skip these patterns after I touch them?

Thank you again,
Matthew

Side note, our version of SN is New York Patch 7

[doug_schulze · Accepted solution]

I would suggest putting them in the extension section so you continue to get OOB updates in the identification section.

[geeerard]

Thank you much Doug! Also, big thanks for putting together the probe to pattern migration video on youtube, that was really helpful!

[siddharth26]

Hi,

Could you please share me the youtube link i want to know who to create custom patterns in servicemapping

thanks

[doug_schulze]

https://www.servicenow.com/community/itom-articles/create-a-simple-snmp-classifier-the-patterns-edit...