On the same Linux server, we collected data with both Discovery and ACC-V and found that the results were different
ACC-V does not collect the following information:
Attributes:
- CPU manufacturer
- Typical CPU
- CPU speed
- CPU count
- CPU core count
- Disk space
Tables (related list):
- Network Adapters
- Storage Devices
- File Systems
- Software Installed
- IC IPs
- DNS Names for CIs
- Memory Modules
Relations:
- Owns - Dns Names
- Used by Apache Web Servers
- Used by - Weblogics
Regarding the related list, the documentation clearly mentions that this data is supposed to be collected by ACC-V: https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/agent-client-coll...
For the installation and activation of ACC, we followed the ServiceNow documentation:
https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/agent-client-coll...
Do you know if we need to add any special rights or configurations?
