Delete Button Not Working --- UI Action

[sravani35]

Hi All,

    I had written UI action for a particular role and given the role inside the condition and having that role only should be able to delete the CI Record from Form. But i was unbale to delete the CI with that Role. Could any one please suggest if there is any other way to overcome this issue.

Thanks in advance

Damacharla Sravani.

[sravani35]

Hi Maik,

Attaching the screenshot for reference.

[Maik Skoddow]

Hi @sravani

thanks for the screenshots. The lower part of the source code is missing 😞

But now please provide more details. Which role is not able to delete? How does the fact that you can't delete manifest itself? Is the Delete button missing? Do you get any error messages? Or do you push the button but nothing happens?

Please put yourself in the shoes of the community users. We do not know your system and can only guess without any details!

Kind regards
Maik

[sravani35]

Hi Maik,

When i push the delete nothing is getting generated. I was unable to get on whether ui action is working or ACL is working on the particular table. could you please guide me on this.

[Maik Skoddow]

Hi,

I'm afraid I cannot guide you, because I have no access to your system.

But with help of a debbug ing session you should be able to find the problems out by yourself.

Please read the following documentation: https://docs.servicenow.com/bundle/paris-application-development/page/script/debugging/concept/scrip...

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Maik Skoddow]

Hi @sravani

Did my reply answer your question?

If so, please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Kind regards
Maik