We have set the property WMI is trusted host name source: to True. But in the discovery logs for some hosts we are seeing the following error; TrustedHosts on MID server host does not include the target host, FQDN cannot be determined via reverse D...
Hello All, I am trying to Create Notification from SNOW Simulator. When I try to submit I get message : "This notification will not be generated as configured. Select a value for Insert or Update before submitting.". Can someone help me on this ...
Hi All, I want to understand the functionality of completeness of CMDB health dashboard.When I checked in base configuration table (cmdb) ,there is no mandatory field .Do i need to make fields mandatory in Base configuration table .If yes then which ...
In Service Now UI, Can we assign manager for a user? Or will it only get the manager information through LDAP only?
In the process of running Discovery on a two-node Windows cluster, four server CIs are being created: One for each node, plus one with the Cluster IP address and one with the availability group IP address. The final two are being added via Credentia...
Hi Community We're currently trying to map an application in our Citrix environment. We have the Host / Port / Icon Path and URL details for the XenApp or Presentation Server Entry Point. The map we get is below but we're not getting the applicatio...
"No process detected on host, 10.1.XXX.XX, that is listening on port 19,000." - Getting this error while doing an application (Hyperion Application) mapping. What should be the approach to fix the issue.
I am receiving email alert only when any new incident is assigned to my group, not on the basis of on-call Scheduling definition(see attached image).the rule defined is: Primary person will get email 3 times on 15 min interval(0, 15 and 30 min) if no...
Hi all, I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI. How these fields are getting discovered and what is the relation between them. I know there are some properties which determine these. As far as i have ob...
Hi Discovery is creating loads of records in core_company table We want to turn it off How can i go about doing that? Regards HEtal
Hi All, We are adding users to an AG Group by using PowerShell Activity and getting the error message as “An internal error occurred HRESULT: [-2146233087]”. It is working properly when both user and group are in the same domain but when the user i...
I want to populate the CMDB with VMs from vCenter, I just want to pull the VMs I don't need to procure VMs yet.After reading the Wiki, I still don't know if at all SerivceNow Discovery and/or Orchestration is required to be enabled in order to just p...
Hi All, vCenter Appliance 6.7 discovery failing. These are linux based standalone vcenter appliances Observed error: Unable to establish connection to https://X.X.X.X/sdk: com.vmware.vim25.NoPermission We are on Madrid patch 10. vmware credential i...
Hi all, I'm pretty confused as to why the Reconciliation Engine Data Precedence Rules aren't doing what I'm expecting. I'm just trying a very simple scenario where I have 2 data sources for Windows Servers, one with a higher priority (lower number) t...
Serial Number information is missing for some of Linux Servers. Error - sudo: dmidecode: command not found we have tried runing sudo /usr/sbin/dmidecode -t 1 | cat and getting results. However the same OOB command(sudo dmidecode -t 1 | cat) is worki...
