What fields are updated by Discovery by Default?
Hi, could you help me to know what fields are updated by Default when Discovery it´s running please?
Forum Posts
Identification sections in pattern failed
Hey guys, so I´m trying to discover some CISCO Switches via SNMP. The credential-test succeeds, so this problem should not be either the credentials nor the connection itself. But if try to discover them, I´ll get the following error report: Identifi...
Resolved! How to run PowerShell script from ServiceNow?
How to run PowerShell script from ServiceNow? Hi, I have a PowerShell script(.ps1) which imports the user ID's from the active directory and creates a csv file in Mid Server folder. Today I am running the script manually using the command prompt(PS...
Kubernetes Discovery - Authentication using certificate
Hi Folks, In order to discover Kubernetes components, in docs the prerequisites mentions to create "Kubernetes credentials" and for advanced authentication, use a bearer token. https://docs.servicenow.com/bundle/orlando-it-operations-management/page/...
Resolved! Putting Dynamic CI Group CIs into Maintenance
Hello, We recently upgraded to Paris and are now starting to use Dynamic CI Groups. We are grouping together CIs that would need to go into maintenance at the same time for changes (I.E. Division ESX servers). In the past we were using Technical Serv...
Resolved! "Alive, not active, not classified" Devices Appear In Discovery Results Whether "Include Alive" Checked Or Not
When I run a Discovery Schedule, "Alive, not active, not classified" Devices appear in the Discovery Results whether "Include Alive" is checked or not. How can I remove the "Alive, not active, not classified" Devices from the Discovery results? Backg...
Discovering HP ILO out of band devices
Hello experts, We are trying to discover HP ILO Out of band devices but we aren't able to discover those ,is there specific classifier or pattern available out of the box which we can use to discover these devices . These devices were first discove...
Discover the mobile devices through Discovery
Hi All, I have a requirement to discover mobile devices. Based on the analysis, mobile discovery shouldn't happen due to existing functionality. I have a device in Intune. I can see service now store is having a plugin to achieve and a subscription i...
Insufficient administrative privilege error on ServiceMapping for Citrix Xenapp
Getting Insufficient administrative privilege error while running ServiceMap on CitrixXenapp. User has admin privilege on the host machine. Please help. Executing WMI command on host: 10.xxx.0.xxx, command: powershell "Add-PSSnapin Citrix.Broker.Admi...
Resolved! Anybody been able to discover Rubrik node and Rubrick Cluster?
Hi, Anybody been able to discover Rubrik node and Rubrick Cluster? Please let me know the process to discover them. Thanks in Advance, Vinil.
Resolved! Identification CI Errors for AIX discovery
Hello Community Friends, I am getting below error when discovering an AIX server with LPAR and IBM Frames in production environment but it is successful in lower environment. The identification rules are all the same. The credentials are also testing...
Resolved! Time-limit on Approvals
I'm hoping someone has a best practice here for me. Our organization is currently struggling with approvals for equipment not being approved by some of our business managers. Our list of requests that have been orphaned continues to grow. We're looki...
Resolved! Extend Windows OS - Servers Pattern
hi i need aolution for the below task in discovery stimulator As the Cloud Dimensions Discovery Administrator, you are tasked with extending the Windows OS - Servers pattern, using your knowledge and skills. Some guidance is provided below: Using I...
Can't debug a Extension Section, "Make sure the steps are compatible with the current attributes and variables values."
Hello, I'm very new to ServiceNow discovery and trying to learn here. I've tried to create an extension section under the pattern "Windows OS - Desktop" and whatever step I add, i get this:"Test failed: Make sure the steps are compatible with the c...
Has anyone staged Amazon Athena (S3) JDBC data source in ServiceNow?
I am looking into connecting to Amazon Athena (S3) as a JDBC data source from ServiceNow. I installed the driver from AWS docs. Below is a scrubbed screen shot of the same. I tried several combinations for the Connection URL & also alternated between...
