Dell PowerStore 1200T Discovery in ServiceNow – Any Supported or Working Approach?

[npehlke]

Hello everyone,

Has anyone successfully implemented ServiceNow Discovery for Dell PowerStore systems, specifically PowerStore T‑models (e.g., 1200T)?

We’ve reviewed Dell documentation, ServiceNow product docs, and existing community posts, but haven’t found a confirmed, working discovery solution for PowerStore.

What we’ve found so far

• SNMP polling does not appear to be supported
  PowerStore SNMP configuration seems limited to alerts/traps only.

• CIM / SMI‑S does not appear to be available
  Unlike Unity, there’s no Dell documentation for CIM/SMI‑S on PowerStore.

• No OOB ServiceNow Discovery patterns
  We haven’t found any out‑of‑box patterns or community examples that successfully discover PowerStore.

• REST APIs are available
  Dell provides REST APIs for PowerStore, but we don’t see them used by ServiceNow Discovery today.

Questions for the community

1. Has anyone discovered PowerStore using ServiceNow (any version)?
2. Has anyone built a custom Discovery pattern using the PowerStore REST API?
3. Is there any official guidance from ServiceNow or Dell on recommended discovery approaches?

Even confirmation that PowerStore is not currently supported for Discovery would be helpful for planning.

Thanks in advance,
Nicholas