Determining Software Editions Using Agent Client Collector - Visibility

[MonishaM]

Hi,

I have a question: is it possible to find the edition of all installed software using Agent Client Collector - Visibility? From what I’ve read, not all software editions are discovered automatically. I need to determine the edition of all installed software; is this feasible?

[Community Alums]

Hi @MonishaM,

Do you have a solution for the issue mentioned above? If so, please share the details, as I am facing a similar challenge.

Thanks,
Deventhiran S

[Severin Launiau]

@MonishaM  @Community Alums : software editions are normally retrieved by ACC from the Windows Registry. The challenge is, some specific applications store that information in a custom location. ACC added custom code to retrieve the edition of some common applications, and you can submit suggestions on the Ideas portal. In the meantime, you can create a custom script to fetch that information, see the links from KB1122613.