Determining Software Editions Using Agent Client Collector - Visibility

MonishaM
Tera Contributor

‎11-05-2024 05:49 AM

Hi,

I have a question: is it possible to find the edition of all installed software using Agent Client Collector - Visibility? From what I’ve read, not all software editions are discovered automatically. I need to determine the edition of all installed software; is this feasible?

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DeventhiranS
Tera Contributor

‎12-23-2024 01:56 AM

Hi @MonishaM,

 

Do you have a solution for the issue mentioned above? If so, please share the details, as I am facing a similar challenge.


Thanks,
Deventhiran S

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Severin Launiau
Giga Guru

‎01-08-2025 08:02 PM

@MonishaM  @DeventhiranS : software editions are normally retrieved by ACC from the Windows Registry. The challenge is, some specific applications store that information in a custom location. ACC added custom code to retrieve the edition of some common applications, and you can submit suggestions on the Ideas portal. In the meantime, you can create a custom script to fetch that information, see the links from KB1122613.

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