Difference Between Orchestration, Automaion and Flow designer or Process automation

[Vamshi Krishna2]

Hi Can anyone tell me difference between Flow designer or Process Automation

 & Orchestration and Automation. Is flow designer comes under orchestration? 

Much confused

Thanks

-Vamshi

[Amit Gujarathi]

Hi Vamshi,

Hope you are doing great.

In ServiceNow, there are several tools that can be used to automate processes and tasks:

1. Orchestration: ServiceNow Orchestration is a tool that allows you to automate the execution of tasks across multiple systems and technologies. It provides a graphical designer for creating automation flows, and includes pre-built integration connectors for popular technologies.

2. Automation: ServiceNow Automation is a tool that allows you to automate the execution of tasks within ServiceNow. It provides a graphical designer for creating automation flows, and includes pre-built activities for common ServiceNow tasks.

3. Flow Designer: ServiceNow Flow Designer is a tool that allows you to automate the execution of processes within ServiceNow. It provides a graphical designer for creating process flows, and includes pre-built activities for common ServiceNow processes.

The main difference between these tools is the scope of the automation that they support. Orchestration is the most powerful and flexible of the three, as it allows you to automate processes across multiple systems and technologies. Automation is focused on automating tasks within ServiceNow, and Flow Designer is focused on automating processes within ServiceNow.

Please mark the reply correct if you find it helpful.

Regards,

Amit Gujarathi