DigiCert certificate Discovery issue

AbdulRahim Shai
Tera Expert

Hello Community,

 

I have set up DigiCert discovery to scan for certificates but it's giving below error. 

 

"status" : "GRACEFUL_TERMINATION",
"message" : "Certificate List is Empty - Please check Credentials and Configurations (ca_api_url, ca_api_version, include_cert_status) Failed Condition(s): [(${certificate} : value=) IS NOT EMPTY ]",
"log" :

 

When I tried to debug it looks like I am not able to make a query to   "/services/v2/order/certificate" As a result it's returning empty results and failing 

 

Does anyone experience a similar issue? is this happening because of a restriction to the API key? Currently, its view only ie only get request is allowed.  requesting some help. 

 

Thanks,

AbdulRahim

 

 

 

 

 

21 REPLIES 21

I am able to make a get request using Postman and i am getting a response. so the API key is working fine. surely I will try using the background script as you suggested.  thanks 🙂

I forgot to mention that even after applying the update set it doesn't fix 


Thanks so much, I have applied the update set through the KB1303406 and it worked for me, able to fetch the certs from DigiCert CA.

 

 

You're welcome. it's working for me too. One thing i noticed is state fields are not getting mapped properly for ex. expired certs are showing as issued. 

@AbdulRahim Shai or @Europa_9988 would either of you mind explaining your set up process? I've applied the update set and I double checked my credentials with the background script MattSN provided and they work but I am still getting the same error. I'm wondering if I'm missing something somewhere else.

hey amanda,

 

Here is the setup process: Certificate Discovery setup 

If you have done everything correctly after applying the update set it should work fine. if not you might be missing some steps. it's hard to say since i can't really debug for you.