Discovered Devices Trend not visible

Doci1
Kilo Sage

Hi, 

do you have any hint why in my customer instance there is empty "Discovery -> Home -> Active Schedule -> Discovered Devices Trend ? Eventhough we have successfuly discovered 3k+ devices?

 

Doci1_0-1759748461599.png

 

3 REPLIES 3

Mannapuram
Tera Guru

@Doci1  As per the Servicenow University course - ' Discovery Admin Workspace Overview' course, the trend line shows the activity pattern for the last 7 days or longer. If this was your first discovery run, you can wait for few days and this would get updated. Here is the screenshot showing the same:

Mannapuram_0-1759762192675.png

 

Doci1
Kilo Sage

Thank you, but the discovery is running daily, this is not the case... 

Hello @Doci1 , are there any Discovery schedules exists? If not, try to create a dummy one and that might refresh the whole page. I created a dummy schedule in test instance and it created a new entry in this page and you can check if the Discovered Devices Trend is popping up for the dummy schedule. 

If that doesn't exists for any schedule, then you can check with Servicenow by raising a case in Hi-portal.  

Mannapuram_0-1759846883804.png