Even CIs that do not have the target tags are displayed in Tag-base ServiceMapping.

masahironaka
Tera Contributor

‎09-30-2024 05:27 PM

We applied "Key A" to services and network devices using cmdb_key_value and executed Tag-base ServiceMapping for "Key A."

However, CIs that have "Key B" in addition to "Key A" assigned via cmdb_key_value are also appearing on the ServiceMap.

There are CIs with both "Tag A" and "Tag B," but not all CIs with "Key A" and "Key B" are displayed.

Furthermore, the Tag values for the Tag-based service family (svc_by_tags_service_families) are created using only "Key A."

 

【Questions】

  1. Does Tag-base ServiceMapping display tags other than the specified one (in this case, Key B)?
  2. Is there a scenario where dependencies cause "Key B" to be displayed as well?
  3. Where can I configure it to display only Key A?
0 Helpfuls
  • 263 Views
1 REPLY 1

masahironaka
Tera Contributor

‎09-30-2024 11:09 PM

Tagase.PNG

The image shows tag-based implementation using only CIs with KeyA.

The red box highlights CIs that only have KeyB, but they are still being displayed.

Could the reason be that both KeyA and KeyB are assigned to Network switch2?

0 Helpfuls