Discovery Errors in Service Mapping

Praveen Gaddam
Tera Contributor

Hi, 

 

We are getting discovery errors while running discovery for service maps. We want to use the 'Ignore' functionality. 

Is there any option to Ignore any discovery error in a service map so that the same error doesn't come while re-discovering the service or while discovering similar services.

 

Thanks

 

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @Praveen Gaddam,
Please refer to the below link:
https://www.servicenow.com/community/itom-articles/service-mapping-troubleshooting-tips-and-tricks/t...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik