Discovery is not updating the AWS tag values of virtual machine instance.

[Nikhil kumar ma]

Hi Community,

Recently, we are facing an issue that all tag values of virtual machine instances created by AWS is not getting updated by Discovery, All the VMIs have the same value when they created in ServiceNow first time. Tag values have been updated in AWS side but in ServiceNow we have the same old tag values for aws virtual machine instances.

Please suggest some troubleshooting steps to fix this issue asap.

Thanks and regards,

Nikhil

[AJ-TechTrek]

Hi @Nikhil kumar ma ,

Refer the below , which may help you.

https://www.servicenow.com/community/itom-articles/aws-custom-tags-update-in-servicenow-virtual-serv...

Thanks

Ajay