Discovery log and direct link to pattern logs - Press Here

[thebananek]

Do you know how to change this

into this (Press Here)?

constant copying and pasting can be frustrating.

[DaveHertel]

Hi -- I don't have the solution, but have seen this on too.   I recall digging into this issue a while ago and feel like it 'may' be a setting in the browser or instance.   I agree its painful to copy/paste the raw URL if you have to do it alot.

Found this... worth taking a look:

 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1203034   

and

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/navigation/task/t_E... 

[thebananek]

Hi @DaveHertel 
It's not related to browser, more to instance configuration. I checked 2 instances in the same browser - firefox - and one has the link and another doesn't. 
Were you able to resolve this on your instance?

[DaveHertel]

No, I just know I saw it at least once on an instance i worked on a year ago and was indeed painful.  Wish I had the answer... but i don't.  Sorry

[Aravind12]

Enable the property : glide.ui.security.allow_codetag

Recently, OOTB value for this property is changed to false. 

-->This remediation enforces HTML encoding to occur on the UI and renders the encoded results to the user.

-->This property is set to true by default. In this state, your instance displays rendered HTML in journal fields and forms.

--->If this property is set to false, HTML is not rendered properly and HTML tags may appear in journal fields on forms. It can have an adverse impact on functionality, and on user interactions with the resulting data.

Please review product to understand the property:

https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/security/reference...

If you make it true, you will be able to see "Press Here" in discovery log.