Discovery issue with classification, sysObjectID is not returned
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-02-2014 11:29 AM
Discovery issue with classification, sysObjectID is not returned with SNMP Classify OIDs.
I have an issue where I am not able to classify a network Switch (Message: Active, couldn't classify). Usually when I have classification issue with the network related device, I add the "sysObjectID" (Oid) to the "Discovery Defination-> SNMP OID" which generally resolves the issue.
However, here I am not getting the "sysObjectID" in the OIDs returned from the switch? I loaded the mibs as well (Mid Server ->SNMP MIBS) to no avail.
The device I am trying to discover is HP 12518AC (HP 12500 Switch; oid = 1.3.6.1.4.1.25506.11.1.112)
Just wondering anyone else has experienced this issue and how you resolved it.
Thanks, Faisal
- Labels:
-
Service Mapping
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2014 09:05 AM
Just getting back on the issue I was experiencing.
Usually when a network device is not discoverable. I add the OID to the appropriate Classification such as "Standard Network Switch".
However, in the above case described, I was not getting the OID (sysObjectID).
As a work around (temporary measure). I modified the "classification criteria" for "Standard Network Switch"
Matching Criteria = Any (default is All)
In related list (Classification Criteria) added: Source IP = IP Address of the source device
Important: Once the missing devices were discovered, change the setting back to default value because it could cause an issue with discovering other devices.
Hopefully this helps someone:-)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2014 11:36 AM
Active, couldn't classify. Now finished.
That's not good huh?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2014 11:07 AM
Hello,
I am also trying to run discovery on many network routers and have no idea what to do next. Do you have any hints, tips or tricks you can share? Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2014
11:27 AM
- last edited on
09-16-2023
05:49 PM
by
ServiceNow
There are some good documentation on wiki that I can point to. If you are just starting out, the link below to videos may be helpful.
A lot of discovery related problems are due to Credentials or Networks/Firewall.
I am wondering what is the issue you are experiencing, you are not able to discover the devices? If you tell me the issue I will try to point you to the right direction or try to answer it as best as i can?
