Openshift and kubernetes discovery
Need suggestions on how to start openshift components discovery. We are very new to openshift discovery and how can we move the Vm's with openshift components to a seperate class.
Forum Posts
Has anyone successfully integrated with Control M to auto create job failure tickets?
Has anyone successfully integrated with Control-M? We are trying to auto create incidents from Control-M alerts, and then send that ticket number back to the Control-M console to remove the emergency status etc. I can't find any good documentation o...
Create virtual machine in Jenkins through Catalog form in servicenow
Hello All,The objective is to automate virtual machine creation through Jenkins.I was shown the Jenkins interface, where users can fill out a form with the required options and submit it to create a VM. Now, the requirement is to replicate this funct...
Resolved! Failed Exploring CI Pattern, Pattern name: Windows OS - Servers, To Check Pattern Log Press
Hi All,I'm currently attempting to run a Quick Discovery, but I'm encountering an issue. The process fails with the following error:"Failed Exploring CI Pattern, Pattern name: Windows OS - Servers."There is also a prompt to "Check Pattern Log."Upon ...
How to integrate with VMware vcenter
Hi all, I need to bring all virtual machine (VM) data into our ServiceNow (SNOW) instance.Initially, I was provided with an Excel sheet containing a list of VMs and asked to import that data into ServiceNow. However, I'm unsure whether to use the cmd...
Resolved! Task: Create Discovery Schedule - Failed
Task Details :Discovery Schedule:Name: Windows and Linux Server ScheduleRun: Weekly on Saturday at 2amDiscovery IP Ranges: 192.168.16.11, 192.168.16.12 (Use Enter new IP ranges to quickly add the 2 Ip addresses.Error:Earlier, there was an issue with ...
How to access xml parameters from input ecc queue payload through post processing script
HI,I want to capture parameters from input horizontalDiscoveryProbe in post processing script. How can i do it?I know payload we use in script is from <result><output>amsdbfmbafasmdbfm ashdfkjaksf .....</output></result>but I also want to capture par...
Discovery takes long time to complete on Windows Servers
Hello Experts, We have some windows servers where discovery takes 7-8 hrs to complete. Only error I see in the pattern logs are about SQL Server Cluster commands failing as below. Interestingly if we run discovery from different mid server with same ...
How to map certificate state field to lifecycle stages and lifecycle stage status fields
Is a suggestion to use lifecycle stages and lifecycle stage status field instead use the field certificate state field (state is a regular field of cmdb_ci_certificate table).
How do we implement CMDB and CSDM implementation from scratch
Can anyone share what are the fundamental steps we need to take before and after implementation of CMDB? Also how do we kick-start CSDM mapping from scratch considering the organization has never implemented a CSDM framework before.
ServiceNow mid-less discovery
Hi Experts, Has anyone worked on mid-less discovery of windows, linux servers?I assume since agent based discovery works for windows and linux , it won't discover the Azure cloud resources and to discover cloud resource we will still need MID server....
Resolved! Catalog Item Variable to Dynamically List Members of a Group
We have a group defined that contains users who can approve the purchase of certain devices. The catalog item uses the requesting users organization value (from user record) to further filter the group members. The Group Members variable is a referen...
Flow Designer SSH Step Error: Credentials are missing
Hello,I have created SSH Step in Flow Designer to run ssh commands on host "cpe-midserver-dev-01" which is MID Server. It is healthy & working fine. Giving Error: Credentials are missing when tested.Could you please advise.
Resolved! Probable Root Cause - Event Management
Hi team, what is the purpose of this table Probable Root Cause[em_root_cause] and its related field? what it's role in Event Management. Thanks/Regards,Sathya Prakash G
How to prevent Discovery to update few CIs?
I have few windows CIs who are active and working in the data center but due to some reason, we want to set them to retired in ServiceNow CMDB. We dont want Discovery to touch those retired CIs. Is it possible? PS - I thought of using identification ...
