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Resolved! A discovery property not found in PDI/Training demo instance

On this product docuementation page [Discovery classifiers] and on Discovery On Demand course its mentioned that glide.discovery.debug.classification can be set to TRUE to enable "Classification" Phase log information. However this property could not...

CI getting classified into incorrect class

Hello friends, I am facing an issue with discovery.  Some SNMP devices are getting classified into incorrect class. It should be classified as a switch but is classified as a Router. What can be the reason ?Please suggest Thanks,Asmita

Asmita7 by Tera Expert
  • 467 Views
  • 4 replies
  • 0 helpfuls

Oracle Cloud Infrastructure (OCI) Discovery

Hello, We are long time users of Service-Now Discovery and long time users of Oracle Cloud Infrastructure (OCI).  We have always only used Horizontal IP based discovery for OCI.  However, now we want to get the Cloud Discovery working for OCI. I am h...

Dan Matasek by Tera Contributor
  • 5298 Views
  • 13 replies
  • 3 helpfuls

How to get midserver alerts via Monitoring tools ?

Hi, We are trying to install a monitoring tool for Midserver alerts.  User case is like, whenever Midserver is down then Incident has to be created and if it restarts automatically Incident has to be resolved. Please suggest to POC  to have Monitorin...

Resolved! How to add Windows credentials for the Discovery

Dear All, I am trying to add Windows Credentials in the Credentials for the discovery But I am getting error as Authentication Failed, Could anyone explain me how we could get these Credentials i.e Username and Password? Thanks in Advance.

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Shivam26 by Tera Contributor
  • 1817 Views
  • 8 replies
  • 2 helpfuls

PDI

Can this simulation be run on my PDI?

Sizwe06 by Tera Contributor
  • 423 Views
  • 4 replies
  • 0 helpfuls

Agent Client Collector Installation - Debian (Linux)

Agent Client Collector Installation in Ubuntu Linux DistributionNote: Make sure to run the command without any spaces.Step 1: sudo wget https://install.service- now.com/glide/distribution/builds/package/app-signed/agent- client-collector-4.3.0-ubuntu...

Datacenter migration - vCenter and Azure

Good afternoon!I'm seeking insights into the behavior of vCenter Discovery and Cloud Discovery in ServiceNow when Virtual Machine Instances are migrated from one data center to another. Specifically, I would like to understand: Are existing relations...

Tim Davis by Tera Contributor
  • 733 Views
  • 3 replies
  • 1 helpfuls

With RegEx in a pattern, how do you extract multiple values?

Could someone please provide an example of using the parse file operation with RegEx to run multiple RegEx expressions in order to build a table? For example, how could I use RegEx to pull back multiple values from the config.xml file on the MID serv...

Resolved! Disocovery Question

Q1. There is list of 100 IPs where you are having Window devices, Unix device, Network device, Storage device. Now the requirement is from the list of IPs only network device should get discovered. How to do that? -> Behavior and Schedule cannot be u...

ShubhiSharm by Tera Contributor
  • 734 Views
  • 2 replies
  • 1 helpfuls