Discovery license optimization
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06-03-2025 12:49 AM
Hi Team,
1) What are the ways to know and reduce the number of license being used currently? How to Identify the CIs which is not required to be discovered?
2) I found one Service account (XYZ) is used to discover around 10K CIs where we do not require maximum of those CIs. I mean we need only 50-100 CIs to be discovered from that service account, so how can we stop discovering other more that 9K records for that service account?.
Thank you

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06-03-2025 01:38 AM
is this for cloud discovery?
i guess you know not all CIs discovered are counted for licensing - so, counts are alone not sufficient to make a decision. e.g. there may 1000 storage buckets but we don't count these in licensing.
check out the tool called cloud license estimator - it is in innovation lab on store and it can help with report of counts of all resources - giving what's licensed or not.
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06-04-2025 01:03 AM - edited 06-05-2025 03:03 AM
Yes, this is cloud discovery.

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06-04-2025 01:14 AM
pl check this app - https://store.servicenow.com/store/app/c44eef2a1b646a50a85b16db234bcb38
and this video

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06-04-2025 01:15 AM
not sure what this means " I could not find working on your work order approval for allocation. "