
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-11-2020 11:42 AM
When we Discover a Cisco Stacked Switch, it does not create 1 CI for each switch in stack, but 1 CI, with information about the other switches in stack. Our network team would like to have 1 CI for each with a hardware relationship showing how they are in a single stack. They want each switch in the stack to have a unique serial number.
Is this possible with out-of-the-box Discovery functionality?
I've done some research, but not finding anything useful for us.
Thanks!
Solved! Go to Solution.
- Labels:
-
Discovery
- 4,131 Views

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-12-2020 12:40 AM
Hi Dave,
Is the Stacked Switch pattern enabled? Are you using probes or patterns?
Thanks,
Ashutosh
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-12-2025 07:32 AM
Hi,
Using CISCO Catalyst ServiceNow App we are still struggling with the issue detailed by @David77 regarding Stack Switches : they still appear concatenated in ServiceNow CMDB with serial numbers as information.
Any ideas?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2022 01:56 AM
Hi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2022 04:30 AM
Hello David ,
We are facing the similar issue . Could you please let me know how you had proceeded in the past in order to individual CI's for each switch in the stack.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-27-2023 04:01 AM
Did you get an answer on this? We are experiencing the same issue in our environment. We have Stacked Switches pattern enabled and we could see the information is being fetched for stacked switches in the logs but not creating the individual CIs.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-21-2024 08:02 AM
No, we have unfortunately never got a helpful answer on this one.