Discovery of Cisco Stacked Switches - New York

[David77]

When we Discover a Cisco Stacked Switch, it does not create 1 CI for each switch in stack, but 1 CI, with information about the other switches in stack.   Our network team would like to have 1 CI for each with a hardware relationship showing how they are in a single stack. They want each switch in the stack to have a unique serial number.

Is this possible with out-of-the-box Discovery functionality?
I've done some research, but not finding anything useful for us.

Thanks!

[Ashutosh Munot1 · Accepted solution]

Hi Dave,

Is the Stacked Switch pattern enabled? Are you using probes or patterns?

Thanks,
Ashutosh

[Tyson Elder]

Lucky me - we also have this issue.

It appears the Cisco Catalyst Integration is somewhat lacking. It indeeds seems to tell ServiceNow that a network stack switch is a single CI, with many models and serial numbers - a complete mess.

Performing the same discovery against the same stack, using SNMP, returns a health master switch with slave switches.

I'm really disappointed to see this issue - I was all excited to discover switches more effectively from a better source of truth.