I have received a requirement and against that requirement we need to discover EUC devices like Laptop ad desktop using ServiceNow Discovery. As per my understanding we can make use of discovery to discover these CIs . Am i correct in my understandings ? Any reference to kickstart this activity would be highly appreciated.
For the laptops I would reccomend ACC Agents. The reason is simple, with Horizontal Discovery you will scan with predefined schedule, but you will never ensure that all laptops are online, but ACC can handle it automatically 😉
