Discovery on Storage Server is not updating the IP address for few servers

SunilKumar_P
Giga Sage

Discovery on Storage Server is not updating the IP address for few servers and its always empty but, I see the IP address for those missing records in the discovery log.

5 REPLIES 5

Selva Arun
Mega Sage
Mega Sage

Hi @SunilKumar_P ,

 

Have you checked the discovery logs and debugged the pattern to see what data is being inserted into the CMDB?

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.


Selva Arun

Hi @Selva Arun - I did check the discovery logs and see the IP address in log but its not updated on to the server record. This issue is only for few records.

Ok, @SunilKumar_P  and this is strange.

 

Regards,

 

Selva Arun

Doci1
Kilo Sage

we had similar issue, but for different classes and it was casued by related Discovery Sensor "Horizontal Discovery Sensor" (discovery_sensor.do?sys_id=2f32f7899f230200fe2ab0aec32e706a).
You can check that sensor and try to revert it to some of the older versions, just for a test (but dont do that on PROD). You will see....