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Discovery Patterns

its_SumitNow
Mega Sage

Hi Community !, In Discovery I want to know about patterns, Like can anyone suggest real time use case with implementation (step wise), or way to master patterns, I went through Course on ServiceNow University, but it still feels bit confusing ,I want practical demonstration, Thanks for assistance

 

4 REPLIES 4

YashwanthV18760
Giga Guru

Hi,

If you're looking for practical hands-on experience with Discovery patterns, one effective approach is to use a cloud free trial environment such as Azure or GCP. You can create a small test VM using temporary credentials, then configure Quick Discovery against it from your instance. This lets you safely experiment with identification, classification, and pattern steps in a real environment without impacting production systems.

Working this way helps you clearly understand how patterns behave, how probes map data, and how to troubleshoot results. It’s one of the fastest ways to gain confidence with Discovery beyond theoretical learning.

Hope this helps!

Hi @YashwanthV18760 

I know this, But my concern is related to patterns

Hi @its_SumitNow,

 

Got it — since your concern is specifically about Patterns, I’d recommend going through the Service Mapping Fundamentals and Service Mapping Advanced courses. Those include hands-on labs that walk through how patterns are configured, how each step works, and how identification/classification logic is built.

 

Once you complete those labs, you’ll have a clear understanding of pattern structure and behavior, which makes it much easier to design and test your own custom patterns confidently.

 

Hope this helps 🙂

Tanushree Maiti
Giga Sage

Hi @its_SumitNow 

 

Easiest Real time scenario : Discover Patch on the Windows servers

 

Steps:  Steps with screen shot, you will get here.

 

https://www.servicenow.com/community/itom-forum/to-discover-patch-on-the-windows-servers/m-p/934555#...

 

For more details on Discovery pattern, You can check these videos

https://www.youtube.com/watch?v=E1NKQHj0OME

https://www.youtube.com/watch?v=N5IyUVRzqEg

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
In this ServiceNow Tutorial, Chris Tessier of GlideFast Consulting gives an overview of extending Discovery and Service Mapping Patterns in ServiceNow. Service Mapping and Discovery use patterns in their discovery process. The base system contains a wide range of patterns that cover most industry
Take your Certification Exam preparation for AWS, ServiceNow, etc to next level with ExamHelpDesk Recommended for Top IT Certifications and Interview preparations: https://examhelpdesk.com/ Links for all related videos required to be seen along with this video are give topic wise below: ...