Discovery scan duration impacted by ServiceNow instance
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06-15-2017 08:24 AM
Running Istanbul...
Yesterday, when I had several discovery jobs running, I tried to perform another discovery of a single IP address of a Windows computer. This usually takes less than 2 minutes, but it took over an hour to complete. Then I noticed the "Scheduler queue length" seen in System Diagnostics was as high as 180 on 4 out of 8 ServiceNow cluster nodes. After the scheduled discovery scans were complete, I ran another discovery of the single IP address again, and it finished within 2 minutes as expected.
So it would appear that the total duration of a discovery job is impacted not only by settings on MID servers (threads, java memory, etc), but also the load on the ServiceNow instance.
Can someone confirm this?
Thanks.
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Discovery
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06-15-2017 02:20 PM