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Service Mapping and Webseal

Hi All,Looking for some wisdom since I'm stuck on a odd situation with Service Mapping and Webseal (hosted on ISAM). Overall situation is that while performing Top Down discovery, passed the LB level SM identifies connections to Webseal, and triggers...

haruesgap by Tera Contributor
  • 933 Views
  • 3 replies
  • 0 helpfuls

Authentication error with Intune

HiI'm new to ServiceNow, trying to connect it with Intune to enable remote help.I've created app on the ServiceNow and set the ServiceNow connector in Intune.During authentication I'm getting login screen and app request window, but then getting erro...

denismukham by Tera Contributor
  • 1057 Views
  • 4 replies
  • 0 helpfuls

Resolved! Help with Microsoft Intune Integration

Hello Everyone, I am integrating Microsoft Intune into my company's instance and am using the Service Graph Connector for Microsoft Intune guided set up and following other forum posts. I am stuck because I keep getting errors. 1. When I test the con...

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adaomoji by Tera Contributor
  • 4237 Views
  • 4 replies
  • 2 helpfuls

Required Windows User Permissions for Windows Server Discovery

I would like to discover a Windows server. Could you tell me about the user requirements for the Windows server? Access to the WMI service to the current namespace and sub-namespaces.Access to the Powershell service.Membership in the Distributed COM ...

masahironaka by Tera Contributor
  • 1730 Views
  • 4 replies
  • 0 helpfuls

Windowsの分類(Windows:Classify)は成功しているのに、それ以降のプローブが実行されない

現在EC2上にインストールされたIISをDiscoveryしようとしております。Windows:ClassifyでWindowsのバージョンは分類できているのにそれ以降のプローブがなぜか実行されないままDiscoveryがcompletedになってしまいます。原因が不明なので助言いただきたいです。以下windows:Classifyの入力結果になります。 I am currently trying to Discovery IIS installed on EC2.The Windows ver...

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SotaT by Tera Contributor
  • 593 Views
  • 7 replies
  • 0 helpfuls

Juniper MIST model category issue

Hi All,We are migrating the CISCO WAP to Juniper MIST, and we are not facing any discovery issue. However, when we group it by model ID it showing all are single records.Example if we have Juniper X model 100 and Juniper Y model 100, when we group it...

Can't deactivate the attachment on workspace

Hi all, I have tried many techniques to deactivate the attachment on my workspace, but dosn't works.For exemple I followed this article:https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813805https://www.servicenow.com/community...

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MEZ1 by Tera Contributor
  • 376 Views
  • 2 replies
  • 0 helpfuls

Entity Filter New is ReadOnly

Hello everyoe we are trying to create new entity filters for specific entity types but when clicking new the form itself is read only, but it wasnt like this for others. We havent removed the roles or anything and the ones already created are editabl...

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Year on Year report on incident table

Hi All, I have a requirement to create a YOY report on incident table. Can anyone help me how can i create this report from the standard reporting or from some other way from Performance analytics.  

Aryan by Tera Contributor
  • 1501 Views
  • 4 replies
  • 0 helpfuls