ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Discovery: Complex Network - Discovery Range Sets

Hey guys, I found an older post outlining best practices for setting up discovery schedules. Its from 2017 (https://www.servicenow.com/community/itom-blog/best-practices-for-setting-up-discovery-schedules/ba-p/2270853#:~:text=Utilize%20Range%20Sets&t...

gagribben by Tera Contributor
  • 1664 Views
  • 3 replies
  • 1 helpfuls

Resolved! MIDserver with Self-hosted instance

Hi All, Our customer planning to use self-hosted instance because of security policy. As I know, MID server has to open outbound connection to https://install.service-now.comhttps://servicenow-instancehttp://oscp.entrust.net Can't make outbound conne...

Hank Woo by Tera Guru
  • 540 Views
  • 1 replies
  • 1 helpfuls

Remove large amount of duplicate CI's

Hello friends, I come across one question in one of the meeting. If there are large amount of duplicates in CI class (>25000). What will be my approach to remove / remediate these duplicates ? Please suggest a best approach for this. Thanks,Asmi

Asmita7 by Tera Expert
  • 785 Views
  • 4 replies
  • 0 helpfuls

Mid Tier Installation

I am unable to install mid tier on my windows 12 vm getting an error that it requires windows 12 or higher. Which iso can I use to install mid tier on my wm? 

DreDay3000_0-1734998321242.png
DreDay3000 by Giga Guru
  • 345 Views
  • 2 replies
  • 0 helpfuls

cmdb retirement policies

Hello all!recently we have begun turning on retirement polices--- they are very loose(CI hasnt been updated or discovered in 6 months) just to get a feel of the process.however, we have run into an issue where the CI is discovered, after its retired/...

Discovery Scheduling

I would like to know if it is possible to exclude a time period in a discovery schedule.Indeed, I would like the VMware discovery to be performed every hour but not at night (because we do not want to detect VMs and datastores that are temporarily cr...

Sdouce by Tera Contributor
  • 508 Views
  • 2 replies
  • 1 helpfuls

Resolved! SCCM and Discovery Software creation for computers

We have configured sccm and discovery both and both are running fine. we dont want software to be discover by discovery. for Software we want to make SCCM as source of truth.

Amit_H by Tera Contributor
  • 837 Views
  • 2 replies
  • 3 helpfuls