Unable to setup ACC Listerner in Workgroup server
Unable to setup ACC Listener in Workgroup server. i am getting error The creation of WebSocket is allowed only for leaf domains. anyone can help on this, Thanks in Advance
Forum Posts
Changing the evt_mgmt.active_interval in ServicwNow event management
Hi All, By default value of evt_mgmt.active_interval property is 14400 sec. This means that if an alert is closed and a new event is generated within 4 hours which matches the same message key then the existing alert is reopened.If we change this pro...
Discover Plugin not installing
You recently requested the "Discovery" plugin to be activated on your personal development instance: dev346823. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community. P...
Resolved! Where would the disk details for SAN and NAS devices be held in the ServiceNow CMDB
Hello Friends, I have a query (kind of confusion) about 2 tables. If I would like to discover SAN and NAS devices, in which table disk details would be stored ? I came across 2 tables i.e. cmdb_ci_san_disk in case of SAN device and another one is cmd...
Alert Management Rule triggered on age
Its my undertanding that alert management rules only trigger on a update to the alert record. Is there a way to leverage an alert management rule based on the age of the alert? example increase severity if open after 30 minutes. My guess is no s...
Discovery Report
Hi Team, I am doing IP sub-net based discovery which includes Windows Server, Linux Server, IP Switches, VCenters. Credential for all these devices were configured and tested successful. Now I want to generate a report of all the devices discovered w...
CyberArk External Credential Resolver
Hi, we want to use our CyberArk Credential Storage without installing AIM API Client. Therefore we followed the documentation (https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/product/credentials/concept/external_cred_storage_co...
Azure Cloud VM Discovery failing with 'The Discovery range is empty.'
We have several cloud schedules created. All of them completed successfully and then trigger the corresponding VM Configuration Item discovery schedule. However, for one of them the cloud resources discovery completes successfully and finds 39 VM Ins...
How to achieve OOB alert Correlation for Network devices to Servers.
Discovery Layer2 is updating the switches to servers connection in dependency view maps but the same is not available in cmdb_rel_ci table. This table is essential for alert correlation as per servicenow document. Want to achieve network alert as Pr...
CMDB Correlation in the Event Management
Is it possible to correlate server and network, related alerts by using CMDB correlation in event management? The relationship is represented in the attached ImageIn my scenario:The server alerts are grouped as CMDB but IP switch (Network) creates ...
What is the benefit of using SLA in problem form?
What is the benefit of using SLA in problem form? 1. On which state should I pause the SLA? 2. On which state should I complete the SLA?
Application Registry for transfer data from ServiceNow to external tool.
Hi All, I have no experience on how application registry is working......Our requirement is that the external tool want to fetch the timeworked data from ServiceNow and store it to their tool. I have created a "Create an OAuth API endpoint for extern...
Resolved! Instance Performance Report like CPU, Response time etc..
Where can i find these info?? Anyone help me on this.
Updating the CI of VMware Virtual Machine automated
Hello Friends,As part of the infrastructure team, we create\update VMs specifications like instance name, CPU, Memory, IP, ownership etc. For each respective change we create & update the VMware Virtual Machine CI manually. This incurs a lot of manua...
Resolved! ACC-V and duplicate detection for non-IRE tables
I'm trying to manage discovery of operating system user accounts from multiple sources (including the ACC-V agent). According to the documentation, the ACC-V Agent collects local user account data from the 'local_users.rb' ruby file and stores them...
