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Resolved! What happens during Cloud Discovery when a tag (key value) changes?

What happens to the cmdb_key_values table during Cloud Discovery if an existing tag has been changed within the cloud platform (say, Azure?) For example, I have a Virtual Machine Instance CI that currently has a record in the Key Values table with th...

Bob D by Tera Expert
  • 3545 Views
  • 5 replies
  • 3 helpfuls

Most Recent Discovery date behaviour

Hi all - I'm looking for a definitive answer on whether or not the Most Recent Discovery date on a CI should update EVERY time Discovery sees the CI, regardless of whether or not anything has changed? OR, does it only update the Most Recent Discovery...

Resolved! How do I discover Cisco IP Phones via HTTP classification?

I am running into an issue trying to discovery Cisco IP phones via HTTP classification. I am able to get an xml response by going to http://ipadress/DeviceInformationX but whenever I try to create a new pattern and use the debug feature I am running ...

Erick18 by Mega Guru
  • 4857 Views
  • 7 replies
  • 1 helpfuls

Create sample event using REST API by passing JSON

Hi Community, We are in need to mimic creation of event from an external application as the connection is not setup to our SN instance from the external application yet. The requirement is to test the Push connector listener script after making some ...

Vinay Noel by Tera Contributor
  • 6612 Views
  • 7 replies
  • 1 helpfuls

Cloud Insights - Setting up a Billing Data Download Job

I already have cloud discovery running so my service accounts are set up. When i try run a Billing Download Job I get the following error:Execution is not created because of the below reason(s) :success: Connection to MetricBase successfulsuccess: Co...

NAS Discovery

Hello,what shoudl be the process of NAS discovery?We have several NAS devices (f.e. Synology) and I would like to do SNMP Discovery.The documentation is not saying much. Is here anybody who has NAS discovery enabled? Because OOTB is not prepared, or ...

Doci1 by Kilo Sage
  • 1587 Views
  • 1 replies
  • 0 helpfuls

Resolved! Discovery Implementation

Hello Folks,I want to do discovery in PDI, But I don't have Servers.Can anyone tell me how I can implement Discovery in PDI from the scratch.I want to Discover WIndows(wmi) & Network Devices (SNMP).Please help me with the mentioned query.Thanks

ChittiS by Tera Guru
  • 1401 Views
  • 3 replies
  • 3 helpfuls

Creating an aging report.

Hi, Trying to create an incident aging report.  using incident table and of type Pivot table, I was able to create below.  Is there a way to easily change columns to reflect  0-30, 31-60, 61-90, 91+  Thank you

Sbuckley10_0-1750771187957.png
Sbuckley10 by Tera Contributor
  • 794 Views
  • 1 replies
  • 0 helpfuls