Discovery : SNMP Classification - Active, couldnt classify

[will_forster]

We have a client that wants to use SNMP Credentials for Discovering Windows Devices.

We have setup the credentials and tested with success.

Everything appears to be ok on the infrastructure side.

However when SNMP attempts to classify we get the following error.

Active, couldnt classify 

Does any aditional configuration need to be done as part of trying to acheive this ? if so is there any documentation anywhere to support such a requirement ? 

[will_forster]

Many thanks for the reponse.

Our Client has SNMP setup across all their servers and have stated they want to explore this method.

I have attempted to advise that WMI would be a much better use case for this.

So i attempted to place the snmp Object ID into the OID table but it just throws an error message at me then reverts me to a KB that does not exist.

Here is the discovery log on a single IP

[Selva Arun]

Hi,

I'm not sure if you have checked the community post below, if you haven't, please read it.

https://www.servicenow.com/community/itom-forum/can-we-discover-windows-using-snmp/m-p/1017525/page/...

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

Thank you for your consideration.

Selva

[Doci1 · Accepted solution]

still, I am just curious, where do you store SNMP Community string in the windows server??

TO sum up:

- 4 people told you that is not possible

- If you would be able to create classifier, you have to create new custom pattern for SNMP to discover Windows, which, imho, you iwll spend months to create it, if possible, because, just to get.f.e OS version, how do you want to reach it with SNMP? as there is in use gwmi win32_operatingsystem... 

SNMP on Windows is not the way...

[pratik0306]

SNMP will not be a suitable solution for Windows servers and even under pre requisites provided in documentation by ServiceNow you will not find SNMP as option for Windows Servers. You can use below methods instead:

WMI

WinRM

Agent based

gMSA