Discovery VMware - no IP address , no OS and no host name of a VM

[skhan]

Hello,

I am trying to figure out a way to get IP address, Operating system and Host name of a Virtual Instance in discovery. Currently these three items are not included in discovery of virtual instance. 

I tried the following process but was not successful. We have London patch 6 version.

Orchestration vmware support plugin - IP address

I added the following in VCenterSensor which is under System Definition > Script Include > line 456

'guest.ipAddress',
'guest.os',
'guest.hostname',

I added the following in VMWarevCenterProbe which is under MID Server > Script Include > line 252

'guest.ipAddress' : 'ip_address',
'guest.os' : 'os',
'guest.hostname' : 'hostname',

I would really appreciate if someone can help me.

Thank You

[tompowe]

To my understanding, a VM Instance is more like a logical representation of the server.  To really get that information, you need to run horizontal discovery on the IP range where the VMs actually reside.

[skhan]

Thanks Tom but some of the devices are not supported in service-now so I cant use horizontal discovery and I dont want to add them manually. I know they are guest machine so they are synced from vmware side in service-now. So that is why i want to add there OS, IP and host name. I need them mainly when submitting ticket or change. 

[garylfry]

Have you found a solution for this yet.  I am faced with trying to do the same thing.

Thanks

Gary

[skhan]

No i couldnt. I submitted a enhancement request to service now. Waiting for them to add it.

Thanks

Sami