Hi All, I am new to rest API integration in ServiceNow. I want to integrate the BT diamond IP (IP management tool) with ServiceNow to update and insert record in CMDB. What will be the steps we can perform to achieve this integration? Have anybody en...
Hi All, I wanted to integrate the SolarWinds with ServiceNow for populating the CMDB with particular CIs such as Network, Servers and EUC devices. I wanted to use rest API for this integration but not sure how to proceed as I am new for this integrat...
Hi Experts! Need your assistance I have created a custom pattern for the Nasuni Appliances, which are discovered via SNMP Credentials & the records are populated in the Storage Server Class. I am using the SNMP Classifier and the custom pattern is ...
I'm working on an Integration where I need to transfer (copy) the events data present in em_event table from one Servicenow instance to other Servicenow instance. Can someone guide me how on to achieve this ? I don't want to use update set or export ...
Hi, If any CI is under Change request (affected CI section) then related alerts should be marked as Maintenance but this is not working as expected. Job: Event Management - Maintenance Calculato is running every minute. Ideally if any CI under mainte...
Can someone provide me the definition of "Managed by Group" i.e. responsibility, maintenance of the D2D, Financial responsibility, etc. We want to add this group to our infrastructure CIs. Thanks!
Hi , I am getting an error in discovery pattern"Cassandra Distributed DB " :" Update failed with error: Commit was not attempted due to other errors.,In payload missing minimum set of input values for criterion (matching) attributes from identify ru...
We are a DOD and are working to implement ServiceNow San Diego. We currently run MariaDB Community version 10.x and when trying to STIG the database it popped multiple CAT1 issues. Further research seems to indicate that no version of MariaDB will ...
How to store Rest API Endpoint url , method and Authentication Key and values in system property ? how can we call this property in scheduled jobs. can you please share examples. Thanks in advance.
Hi I am new to F5 discovery. Can someone help with the procedure. SNMP community credentials will be enough? I need to populate firmware version as well. Looks like it is not present OOB. Please suggest the best possible way to do it. I haven't us...
Hi all, I am looking at options for our integration between ServiceNow and Splunk. Specifically, I am looking to see when incidents or tasks are updated in ServiceNow if the data is stored in a viewable location for Splunk. I would assume it is logge...
I am working on the certificate discovery enabling the port probe tls_ssl_certs. From the available documentation, I am able to understand the below points. The fingerprint field is the unique field in this table. Link to documentation is: https://...
When creating a "Cloud discovery", the schedules get the creator as "Runs as", and it seems like it is not possible to change this. Is this correct? Why on earth is it not possible to change it to a system user, so that the job does not fail if the p...
Hi All, The Overview tab is not loading in operator workspace for the group alerts ( CMDB, Automated and Secondary ) . If the custom Access Control (ACL) and updated the condition as Assignment group - is ( Dynamic ) - One of my groups enabled. We...
Hi All, I am planning to attempt DIscovery exam. I have never worked on this module. Could any one please share me any dumps / questions you got in the exam / links that would be useful to me to understand this module. Thanks & Regards, Sneha
