Display On Call User Details

[abhishekbasu]

Hi All,

I am working on the On Call Scheduling Module for my client. My concern with this is listed below:

1. How can I show the on call user details on the calendar or by hovering the mouse pointer over the user name?

2. How can I display contact number, apart from the default mobile phone number from the user table? Need to add another 'on-call number' field to be displayed instead of the users default mobile phone number in the on call schedule report.

Your help would be really appreciated. Hope to find the answers to my queries.

Best Regards,

Abhishek

[Mark Laucus]

Ritika,

Do you have a number in the mobile_number field?   The On-Call display will use this number first and if it does not exist then will use the phone field.   Make sure in the user record both fields are displayed.

Let me know if this helps.

[ritz2]

Thank you Mark, i hope it helps. Will keep you posted .

[Mahesh Lingamgu]

Hi Abhishek,

   Were you able to display the users phone numbers in to the on-call calendar other than the users default phone number that is displaying already. I have a similar requirement to display users all phone numbers (mobile phone, office phone, home phone). I am currently working in Jakarta Version.

Your inputs will be very helpful for me.

Thanks,

Mahesh.

[NavyaSwetha]

Hi Mahesh,

Were you able to find solution to this ? I have a similar need, we just started with on-call scheduling.

Thankyou,

Swetha.CN