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Resolved! How Mid server run probes

How does discovery happens through mid server while discovering? Does mid server send probes to certain number of IP's parallel or it discover CI's one after another?

Gowtham2 by • Tera Contributor
  • 3010 Views
  • 2 replies
  • 2 helpfuls

Resolved! When does last_discovered get updated?

Some classes get their "last_discovered"   (most recent discovery) attribute updated, some don't.What updates last_discovered ?Why do some classes get this updated, why do others not?Our users want to see the "most recent discovery"   date and time. ...

mb27 by • Tera Expert
  • 9720 Views
  • 5 replies
  • 5 helpfuls

Resolved! Using an "OR" Search for Keywords

I've been trying to learn more about the reporting/searching capabilities in Service-Now, and I can't seem to get keywords to work like I'd expect.Most of it seems okay:1. If I search for 'reimage' (123TEXTQUERY321=reimage), I find 65 incidents with ...

Resolved! DNS Mid Server Parameters

I'm trying to resolve an issue where many of our WIndows Servers are not being fully discovered. The DNS Domain field does not get populated on many of the servers, and this appears to be because they report into domain name servers from a different ...

Chris M3 by • Tera Guru
  • 3132 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to Export Discovery Pattern ??

Does anyone exported the Discovery pattern, can you please share the documents or any Steps ?   Thanks in Advance  

Rahul R1 by • Mega Contributor
  • 4726 Views
  • 10 replies
  • 3 helpfuls

Why does Discovery not set virtual flag correctly?

We are seeing issues with the setting of the "Is Virtual" flag for discovered servers.  We have a lot of Windows/Linux servers that Discovery reports the VMware SerialNumber string, but yet the "Is Virtual" flag is FALSE! We also have IBM AIX LPARs t...

Resolved! SCCM setup - Test data source connections error

Hi all, We are attempting to configure the Integration - SCCM 2012 v2 application. We're hitting a wall early on. When using the 'Test data source connections error' on the Setup form the below error is thrown during the Testing JDBCProbes stage (als...

Ryan Kendall by • Tera Contributor
  • 4119 Views
  • 6 replies
  • 3 helpfuls

Field Label: Help vs. Hint vs. URL

Hi,Is there anyone familiar with the field label:- Help - Hint - URLOn the wiki page, the explanation is only for Hint (that works), the URL sounds adding the ? icon, but I don't know how to use the Help field.http://wiki.service-now.com/index.php?ti...

MID Server SSH command

Hi. Is there a way I can see the actual SSH command being executed by a MID server when its discovering a Linux server?  Something like: "ssh user@host sudo lsof ..." Thanks, Ron

Ronald Lucas by • Tera Contributor
  • 2591 Views
  • 2 replies
  • 0 helpfuls

Using Script Includes to filter a report

I want to be able to filter reports using the service subscriptions for a user (tables: 'service_subscribe_company', 'service_subscribe_location', 'service_subscribe_department', 'service_subscribe_sys_user' and 'service_subscribe_sys_user_grp'.)I wa...

shazbot79 by • Kilo Contributor
  • 11181 Views
  • 4 replies
  • 2 helpfuls

Resolved! Disable OOTB Event Management Alert Creation

We are in the process of building out Event Management, starting with SCOM. The goal is to pull in events from SCOM and selectively create Event Rules to generate Alerts for things we care about most, and expand from there. The trouble is that we've ...

kirkr by • Tera Expert
  • 3526 Views
  • 4 replies
  • 3 helpfuls