Does Aws cloud discovery create CI’s in the server table?

Vinreni
Tera Contributor

Hi, 

 

we are getting aws hosted servers in the vm instances but not in the server table. Is it possible to create records in the server table? 

2 REPLIES 2

doug_schulze
ServiceNow Employee
ServiceNow Employee

Yes, discover them using horizontal discovery or consider using the AWS ServiceGraph connector 

PritamG
Mega Guru

AWS hosted server appear in VM instances but not in the server table because discovery tools often classify them as VMs. It is possible to create records in the server table by
Enhancing discovery tools.
writing custom scripts to map data.
Automating record creation based on VM instances.
Adjustments ensure consistency in the CMDB as per organizational needs.