Does ServiceNow Discovery support Aliaba Cloud?

[Sanket20]

Does ServiceNow Discovery support Alibaba Cloud?

[awaili]

Great to see Alibaba Cloud support is now available!

[sanketpatil09]

No, ServiceNow Discovery does not natively support Alibaba Cloud.

ServiceNow Discovery has out-of-the-box (OOB) support mainly for:

• AWS

• Microsoft Azure

• Google Cloud Platform (limited)

• On-prem infrastructure (Windows, Linux, network devices, databases, etc.)

Alibaba Cloud is not officially supported by ServiceNow Discovery as of now.

[awaili]

Great to see Alibaba Cloud support is now available!

I'd like to request Tencent Cloud Discovery support. Tencent Cloud is a leading provider in China and APAC, and we've received customer requests for this integration.

I've already built a working implementation covering:

• CVM / VPC / CLB / TencentDB (MySQL & PostgreSQL)

Using ServiceNow native frameworks:

• ✅ Script Includes for API integration and resource sync
• ✅ IRE for CMDB population with proper identification/reconciliation
• ✅ Event/alert integration for incident management

This is production-ready code following ServiceNow best practices - ready to serve as a foundation for official development.

We can provide the implementation code, Tencent Cloud internal API docs, engineering support, and Partner team access.

I'd love to demo this and connect with ServiceNow's Product or Partner team. Feel free to reach out!

[Sree32]

You can download the "Discovery and Service Mapping Patterns - version 1.29.0" to get the ali baba cloud patterns. You can also reffer the pattern documenation site - https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/concep... 

[ishan_]

Now it does

https://www.servicenow.com/community/itom-blog/expanding-multi-cloud-visibility-alibaba-cloud-visibi...