EM set alert short_description

[gbunce]

I need to understand how the alert short_description is created. It appears that the short description is made up of the events Type, Node, Resource and Description.

In most cases, that is not what I want to see

How is that being set? I cannot find a business rule that does it.

[jason45]

Hi there,

I asked Hi support about this, and the population of that field is controlled by a system property:

"In the custom alert fields documentation it is explained:

"The short description field of an alert is automatically written using the type, node, and description of the alert. To prevent the short description field from being over-written, open the sys_properties table, locate the evt_mgmt.override_alert_short_description property, change the value to false, and then click Update."

KB0710081 : Custom alert fields

KB0710081 - Custom alert fields - Perma Link

I somehow missed that completely 🙂

[robertgeen]

Please give this man his points! Great find!

[Community Alums]

Hi,

I have disabled the property evt_mgmt.override_alert_short_description then too, short description field is populating on alert form.

it should get blank after this property disabled. so that i cant put the required data in short description field