Error:Exception in Shazzam with result from[IP address]; TypeError: Cannot convert null to an object

KotaY
Tera Contributor

Hi folks,

Having executed probe-based Discovery, the following error message was popped out for several IPs:

Exception in Shazzam with result from [IP address]; TypeError: Cannot convert null to an object.

All the devices for which the instance received this error failed to be registered as CIs.

The suggestions that I can access on the instance did not quite help.

Would you please suggest a couple of points where issues might reside, either on the instance or the device that Discovery attempted to reach?

Thank you in advance,
Kota

1 REPLY 1

Doci1
Kilo Sage

well with this amount of information is not possible to give you help. More printscreen would be helpful 😉