Email account IMAP fail for user not connect

Aryan
Tera Contributor

Aryan_0-1781101389960.png

 


I am getting this error, not sure why can anyone help me on this.

 

>> IMAP is enabled on the mailbox

>> API permission is also there with admin consent.

 

Not sure what else i need to check??

I am following this KB - > https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0816072

 

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