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Entry Point- Service Mapping

Pranita2
Kilo Guru

Hi,

We are implementing Service Mapping in our instance.

I want to explain to my clients what exactly is the entry point for an application service.

Can anyone explain me what exactly is an entry point?

 

Thanks,

Pranita

6 REPLIES 6

Nikh1
Giga Contributor

find_real_file.png

BillMartin
Mega Sage
Mega Sage

Hi @Pranita2 ,

 

I have created this article for your reference: https://www.servicenow.com/community/itom-articles/understanding-entry-points-in-service-mapping-the...

 

I hope you find it helpful