Error result return error after discovery

Le Son
Tera Contributor

Hi everyone,

I discovered the error immediately after performing discovery.

When I finished running discovery, the results returned were 2 IPs detected is 10.2.2.1 and 10.2.2.2 and have same CI name is SR-01.

However ,I checked on my system and found out that by right SR-02 is the name for 10.2.2.2 not SR-01 same as the results of the discovery run.

Can you tell me how to resolve this issue?

 

    

5 REPLIES 5

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Le Son 

 

go to > Discovery Definition --> Properties and make sure your settings of properites are configured to bring right information in terms of CMDB CI name....

 

Ex: 

SohailKhilji_0-1709106013083.png

 

I hope this helps...

 


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LinkedIn - Lets Connect

Hi  Sohail Khilji,

I ticked for DNS or NetBIOS is true and run discovery, However I still get result as old

Can you delete the old ci and try rediscoverting it ?


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

I deleted old CI in cmdb_ci_server and rediscovery.

However, I still get get result as old