Event management Heartbeat ?

[Niuk]

I have some events from critical source posted to ServiceNow event management. What is the best way to create heartbeat incident in case there is no event posted from that source i.e. in last 5 minutes ?

[Vaidas Bat]

Hi, just checking in if this has been posted in KB format. Kind of curious to see the logic behind flow steps

[Douglas Baiense]

Hello Ryan. Can you please share the KB? I'm working on a solution to do exactly what you did.

[Henrik Jutterst]

Hi Ryan, hope all is well.

Did you have any chance to finish that KB-article that you mentioned? I'm looking into setting up a heartbeat for a specific event source and it would be nice to read your thoughts about this.

Best wishes
/Henrik