Event management plugin is not accessible to an non servicenow admin

Aishwarya NG
Tera Contributor

I have created an ITIL user with all the roles required by Event Management Plugin but the ITIL user is not able to access the event management plugin but the service-now admin can access the Event Management Plugin.

https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/event-management/refer...

What role I need to add to to make this plugin accessible? Below roles are already added to the User:

AishwaryaNG_0-1695707863770.png

 

2 REPLIES 2

IAmAbhigyaan12
Giga Guru

Hello @Aishwarya NG,

You can try with evt_mgmt_admin role, I hope it will work.

 

 

If my answer solved your issue, please mark my answer as Correct & hit like Helpful

Thanks
Abi

Rahul Priyadars
Giga Sage
Giga Sage

Event Management Plugin Activation/Access needs Admin Rights.

RahulPriyadars_0-1695714623367.png

 

 

Once Its enabled/Installed you can use event management Roles and Permissions to do various tasks.

RahulPriyadars_1-1695714690769.png

 

 

Regards

RP