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Event Suppression Due to Related Change Request

ahmedaldorr
Tera Contributor

Dears,

According to the default Maintenance rule, the primary CIs referenced in a change request will be automatically added to the table em_impact_maint_ci during the service window to mask or suppress related events.

 

If the referenced CI in the change request is a dynamic group, then the maintenance rule will add the dynamic group itself in that table.

 

So my Question now is: Does servicenow extract that dynamic group to suppress the related CIs or not?

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