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Eventhough credential is working for Network device but getting active but couldn't classify

Dipakkumar123
Tera Contributor

‎09-17-2025 09:15 PM - edited ‎09-17-2025 09:18 PM

Hi all

I am facing error during discovery of one of network device for my client.

When testing the credential for that ip credential is showing working.

Dipakkumar123_0-1758168723562.png

 

Now when  I run the discovery against that IP i am getting the below error

Dipakkumar123_1-1758168853399.png

Dipakkumar123_2-1758168903164.png

 

Dipakkumar123_0-1758169070194.png

 

Please suggest me the solution if any to this so that i can resolve it 

Thankyou.

 

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11 REPLIES 11

Dipakkumar123
Tera Contributor
In response to Pratiksha

‎09-24-2025 01:54 AM

How should I check? It has to be checked from Device End.

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Pratiksha
Mega Sage
Mega Sage
In response to Dipakkumar123

‎09-24-2025 11:03 PM

You see zero oid in discovery status, check if the oid present in the oid table. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752582

Read this through. 

 

 

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