Exception occurred while executing operation Cloud REST Query. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: Failed to execute cloud request. Reason: SSLHandsh

[RamSagar]

Hi,

Am trying to do the cloud discovery, but not sure why am getting the below error.

=============

Exception occurred while executing operation Cloud REST Query. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: Failed to execute cloud request. Reason: SSLHandshakeException:sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. (script_include:AzureApiCommand; line 111). Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: Failed to execute cloud request. Reason: SSLHandshakeException:sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. (script_include:AzureApiCommand; line 111)
=======================

Could you please help and provide any suggestion on this.

[SiD2]

Hi @RamSagar,

This is definitely some permission issues with credentials or service account privileges, but i'm not aware in detail.

Please refer the below KB for the complete guidance w.r.t cloud discovery.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0859915

Please mark the appropriate responses as Correct/Helpful so that this thread gets closed and helps others with the same question in the future.

[Ashutosh Munot1]

Replied on your other thread.

[rajat11]

Hello ashutosh ,Could you please share that thread link .

[subbu76]

Hello, i am running into a similar issues like this. did this problem gets fixed? can one of you share the fix for this?

thanks,

Subbu