ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

cisco ise integration

hello folks, i have an requirement where i need to integrate servicenow with cisco ise. i got some information but unable to join the dots. i know we can integrate with Cisco ise by using REST but, my question is where does the information falls iny ...

Jira REST Integration - How to send attachment?

Again, many thanks to John James Andersen for his work on the Jira REST interface.I have made a tremendous amount of progress on it, and have a heavily customized version of my own running for the Service Catalog. However, now the requirement has com...

garyopela by ServiceNow Employee
  • 7461 Views
  • 12 replies
  • 2 helpfuls

Subnet Discovery

Hello Team, I am working on a project where I need to discover all the Subnets and get them discovered and added to CMDB. Just wanted to check what all are the steps I need to perform for the successful discovery on all the Subnet targets. Here are t...

Amit39 by Kilo Expert
  • 2397 Views
  • 2 replies
  • 2 helpfuls

Server to Router relationship discovery?

Hi,   We discovered Server to switch relationships but not from Server to Router (or) Switch to Router relationship. Can you please advise on this request?.   Thanks & Regards, Vinil.

Vini by Giga Guru
  • 970 Views
  • 3 replies
  • 1 helpfuls

Resolved! Discovery - how to find the IP Ranges of network segments

Hello Community,What is the best practice to find the IP Ranges for an environment which I doesn't know the ranges ?Case scenario:I have 4 different mid servers and I was provided with CLASS B network addresses.Running IP Addresses schedules I found ...

justx by Mega Expert
  • 4322 Views
  • 4 replies
  • 2 helpfuls

How to split fields in 3 or more columns in a form ??

I want to split fields in a form like :    field1                   field2                     field3  field4                   field5                     field6  field7                   field8                     field9  Is it possible ?I have trie...

Resolved! Discovery AWS issue

Hi Everyone! I'm trying to figure out how to run discovery on AWS. Right now, I have an EC2 instance with a MID server on it and another EC2 instance that is just a plain windows 2012 server. Both servers are on the same subnet. The MID server appear...

H3ll0 Th3r3 by Kilo Contributor
  • 2485 Views
  • 5 replies
  • 4 helpfuls

Tracking changes to CIs

New to ServiceNow after our SN admin, who got all the training, left and I inherited a partially setup self-hosted system. We are running Kingston Need help with pointers or tutorial showing me how to setup some form of auditing to identify changes t...

Jack8 by Giga Contributor
  • 1360 Views
  • 4 replies
  • 2 helpfuls

SNMP Printers and Powershell/Javascript

hi All,I'm a new admin in the SN World (long time HPSM one though) so please bare with me.We have large number of Zebra and Intermec printers in our environment that I have taught Discovery how to identify using their OIDs. It now correctly creates p...

Resolved! Discovery and CI Relationship

Hi There,   When we perform discovery there are few relationships which are created automatically by discovery. Trying to understand, how those relationships are created. Like what all probes / scripts are used for this and how it is decided, what ty...

How can we move Service map from 1 Instnace to another?

Hi, on my Dev Instance, I have Discovered & created a Service Map. I want to move this Service map to my prod Instance. But nothing is captured in update set. So how can I move this Service map to prod? In this Service map, few components are discove...

nikhil_agr20 by Tera Contributor
  • 1551 Views
  • 2 replies
  • 1 helpfuls

ServiceNow Backpack

One of the benefits of ServiceNow employees is the superb ServiceNow Backpack, with the excellent logo  Do you know if this backpack can be ordered from non ServiceNow employees?

Resolved! Service Mapping fails with ""Service Mapping triggered the horizontal discovery to find the host 192.168.1.1, because this host was not in the CMDB"

I have a service map with an entrypoint https://entrypoint.lmco.com/overt. I attempt to run the discovery and I get the message "Service Mapping triggered the horizontal discovery to find the host 192.168.1.1, because this host was not in the CMDB. T...

DuaneNMore by Kilo Guru
  • 2921 Views
  • 9 replies
  • 8 helpfuls