We have a scenario where if the monitoring system sends critical incident it should be assigned to Group A, if warning event is received it should be assigned to Group B. This can be achieved by event rules , the tricky part is how to close the alert...
I'm testing the NetApp clustered and ontap 7mode patterns in one of NPE we've upgraded to london. I'm getting this error when I run discovery. It does classify the device correctly, but fails: Identification Engine: Discovery status is FAILURE, C...
Hello All, Can any one help me with this, if you have already done. I'm trying to discover 'MySQL Server' --> MySQL Instance --> MySQL Database Names. Based on the MySQL IP's, i'm able to discover - 'MySQL Server' --> MySQL Instance but we are not ge...
Has any one had issues with the Password Reset Enforce history policy on AD? I keep getting an error "A constraint violation occurred. (Exception from HRESULT: 0x8007202F)Stack Trace:".I guess I have two questions:For those of you that have Enforce h...
Has anyone done any Servicenow integration w/ VersionOne? We use Servicenow for our ITSM system, but VersionOne for our Agile project/sprint planning, so much of the work we need our Engineering team to do resides in V1 tickets. Looking for way...
We have 2 Datacenters and 6 hosts(3 hosts residing in each datacenter). We have configured Mid Servers to point out each of these hosts. We are planning to failover Mid Server from one data center to the other. Is it best practice to point out each o...
Hello Experts, I am trying to discovery a vcenter in which I was expecting all the esx host and vm will be automatically discovered. However it is discovering only the CI where the vcenter app/package is installed/added. Kindly suggest how to get the...
Hi All,I created a Database View so we can report if a Requested Item associated to a Change has a different start date than the change.The view is returning the correct amount of rows but all the columns are empty. Any ideas?View Tables: Table: chan...
What is SHELL CI? How to create one?
Hi All, i am getting below issue in service mapping. An un-categorized system error has occurred: Identification Engine errors: See identification logs for more info. Insertion failed with error Insertion failed with error Error during insert of cm...
Hello Everyone, We have a customer that has a large Azure infrastructure and apparently the resources for AZURE subscription keep on changing/updating frequently. I am trying to explore if the native cloud management app is going to be sufficient eno...
Hi everyone, Some background information first. a. We have an LDAP integration with some OU definitions working. b. We are importing Users from AD into the Sys_Users table, that is working as expected. c. Within our Users OU in AD, there is another ...
Dear All, We have a requirement of configuring discovery for Cisco ucs devices. Below are the steps which I have followed: 1. Created an account in cisco ucs application and provided him read only access. 2. Created SSH credentials using above crea...
What is the criteria for open alerts that are on maintenance mode? I noticed that when an open alert that is set to maintenance is updated by a new event the maintenance checkbox clears but I was expecting the event to only update the alert and to cl...
Can anyone helps to explain what exactly are those "Router interface" CIs discovered by Discovery? What are those for? For e.g. I am looking at a Cisco NX-OS n7000 device, it is discovered to have 522 Router Interfaces, some of them have IP address a...
