Failed to insert classified application of type: cmdb_ci_db_mongodb_instance

Ashupakasma
Tera Expert

‎07-24-2024 02:12 PM

Hello,

 

Some mongoDB instance running on a Linux server but those are not updating with a real time date. It means the server is update today and in most recent discovery I can see the status with today's date but the running mongoDB instance are only update for a long back time (last month or earlier than that). Also getting this error while running quick disicovery

 

Failed to insert classified application of type: cmdb_ci_db_mongodb_instance

 

Help me to find out the solution, please

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Satishkumar B
Giga Sage
Giga Sage

‎07-24-2024 02:33 PM

Hi @Ashupakasma 
check this:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719361

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Ashupakasma
Tera Expert
In response to Satishkumar B

‎07-25-2024 06:06 AM

Hi @Satishkumar B , Thanks for your reply, but I have already gone through this KB and I haven't found the sys_id is mandatory for this class. The issue is something else, although I am checking the ADM probe XML but still looking help from community if anyone has faced the same issue. Thanks!

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