Get Service Now Catalog items via API

[Amit Basak]

Hi Snow Experts,

I am really new in this community portal and I don't know the forum space I choose this is correct or not.

I have an requirement on Service Now API.

Requirement : In Service Now we have various Catalog items and under each catalog item we have few sub catalog items and after choosing them we can create REQ / request to service now.

I want to fetch this Catalog items via API. I have gone through few community portal links and able to fetch the Parent catalogs but not able to fetch sub or child catalogs.

API I used :  https://<our.domain.com>/api/sn_sc/servicecatalog/catalogs/e0d08b13c3330100c8b837659bba8fb4

Catalog Model : Create User (Parent / Master Catalog) ---> Under that Create User (sys1), Create User (sys2). Here I able to fetch Create User (Parent) but not sub items. I tried to pass sys_id but somehow approach not correct.

Can you please help me on this problem?

Thanks and Regards,

Amit Basak

[Hitoshi Ozawa]

Hi Amit,

The api in the question is to list a catalogs, to list catalog items use the "List of Catalog Items" api.

https://<instance name>.service-now.com/api/sn_sc/servicecatalog/items

[Amit Basak]

Hi Hitoshi,

Thanks for your reply, I tried your suggested solution but not getting the intended result. I didn't know I am doing this right way or not.

I have fetched all the parent Service Catalog and I want to pass each parent catalog sys_id and want to get sub category items.

Thanks and Regards,

Amit Basak