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Resolved! AZURE / EVENT Management

Hey Guys, We have integrated many monitoring tools successfully into our new ServiceNow instance. I'm stuck with my Azure Events coming into ServiceNow - i have them coming in via a web hook with the configuration suggested here: https://docs.service...

Jonny Lord by Giga Contributor
  • 4721 Views
  • 13 replies
  • 3 helpfuls

Resolved! Report of users without an asset

I've been tasked to build a report of all users that DON'T have an asset or CI assigned to them.  Out of ServiceNow I would export my user table, and my asset table and using a VLOOKUP I would come up with a list of users without an asset.  My firs...

Where is my isApprovalMine()??

I've a function called isApprovalMine() which I want to debug. This function is used in an UI Actions' condition field as below:-(current.approval == 'requested' || current.approval == 'rejected' || current.approval == 'open' || current.approval == '...

chernyee by Kilo Explorer
  • 9267 Views
  • 4 replies
  • 10 helpfuls

Resolved! Active, couldn't classify: No WMI connec

Hello All, When I am trying to discover windows server, I am getting below error: Active, couldn't classify: No WMI connec Can someone please help me to fix this issue. Below is the input payload <results probe_time="48417" result_code="2"> <resul...

Resolved! Hyper-V vs. Windows Server

Hello,   I'm seeing Hyper-V and Windows Servers creating duplicates of each other. I'm considering using unique identifier entries on the Hyper-V server class to look at servers table but then I believe new Hyper-V servers would not be created if a W...

smfoister by Giga Expert
  • 4613 Views
  • 9 replies
  • 2 helpfuls

Mid Webservice Event Listener

I have created one mid web service event listener context in my instance. Below is the snapshot of its configuration. In that i have also configured my mid web server extension which will push the events into servicenow, below is the attachment. And ...

milan51 by Giga Contributor
  • 2347 Views
  • 2 replies
  • 1 helpfuls

Run telnet using Discovery

Hey guys, Just wondering if we can run TELNET from the MID server? I created a couple of records in the ECC queue and it works fine, but telnet is failing.   The idea is to read the data returned by the telnet command via a sensor.

Community Alums by Community Alums  
  • 3259 Views
  • 5 replies
  • 0 helpfuls

MID Server Installation (Access Denied)

Hello, I am using the ITOM guided setup and am experiencing an issue on our server (Windows Server 2016) when installing the MID server. I am logged in as the mid.server user and have local admin permissions. The mid.server user is also has the mid_s...

TramaineM by Mega Sage
  • 3463 Views
  • 4 replies
  • 0 helpfuls

raising standard change using ansible

Hi , I have created a playbook that raises a change. But I already have a standardized change template. How can I raise a standard change (from standard catalog) ?  Or Is it possible to schedule a change (a standard change) so it gets raised every mo...

Akki6 by Kilo Explorer
  • 3344 Views
  • 7 replies
  • 0 helpfuls

Need help to run python script from ServiceNow.

I am trying to run python script from ServiceNow. I tried a way to run Commands through Mid Server but it is not detecting python command however other windows commands run properly. Also I tried to run a Batch file by same way which then execute pyt...

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Anil Lande by Kilo Patron
  • 2412 Views
  • 2 replies
  • 1 helpfuls