Google cloud discovery issue

[Hanumant Madan1]

Hello Everyone,

We are in process of discovering google cloud in ServiceNow and have setup the initial config like service account, credentials, MID server has access to GCP.

Whenever we are selecting MID server and trying to test account it just fails with no details about error.

Need advise on what we should be checking as for testing purpose our GCP team even tried giving our account highest access to GCP and it still failed.

Are we missing any important step here, if not then what should be a way ahead.

Regards,

Hanumant

[varunn1729]

Hi Lalithya,
Can you brief more about this error in detail.

Thanks in advance!!

[SiD2]

Hi @Hanumant Madan1, @varunn1729

Looks like this is a known issue and fixed in PRB1657208.

You can check once it is available in the upcoming store release.

[varunn1729]

Hi @SiD2 ,
I am unable to access that link,can you please provide me with a screenshot

Thanks!!

[SiD2]

Hi @varunn1729 

The view of how it opens for us Vs you is not the same, hence I can't share the screenshot. You can ask someone from your ServiceNow team from your org who has access to this now support portal and can check.

However this is fixed in the upcoming Sep Store release, you may need to wait and then try that time.

[VishalKB]

Hi,

I am also facing same issue and even after login to now learning portal i am not able to find the article. PRB1657208.