Help assigning the Recommended and Required Remediation tasks.

[Jacob Mc]

We have setup Completeness rules with Required and Recommended fields, these are working as we expect and are affecting our CMDB Health through the Completeness indicator.

We are getting tasks being created in the required_field_remediation.list and recommended_field_remediation.list but these tasks are not being assigned to anyone or any group. Sure I can manually go in and assign these, but where do I setup automatic assignment? 

Thanks!

[MP12 · Accepted solution]

Hi @Jacob Mc , in the "health preference" > "Health Metrics" > Recommended or Required, you can select a "Task Assignee Group" which works fine. The newly created task will be assigned to this group. However this way does not provide granular assignment rules. 

[Jacob Mc]

Hi @MP12 

Thank you for your reply.

I have added the group assignment. It's unfortunate we cannot get more granular

[Jacob Mc]

.