Here's how you can discover Oracle Exadata Components for the CMDB
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07-20-2023 11:21 AM
Attached is a document with details on how we were able to discover most of our Exadata components (including Storage Cells, IP Switches, InfiniBand Switches, and ILOMs; the Linux-based DB nodes discover pretty well Out-Of-the-Box).
I included screen shots and text dumps of the patterns involved.
Hope this helps someone!
-Chris Bartram
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09-14-2023 02:01 PM - edited 09-14-2023 02:02 PM
is it for On prem or Cloud ?
This probes were customized. ServiceNow OOB does not support by default. Is that right?
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09-14-2023 02:19 PM
The solutions posted are for devices you can access via SNMP or other means. Generally that's on-prem; unless you have access to set the needed SNMP credentials, ssh login credentials for the DB servers, and enable real-time insights on the storage cells on your cloud hosted Exadatas.
ServiceNow discovers the (linux) database nodes out-of-the-box if you setup the credentials and the IP switches (if you configure SNMP on them); the rest of the components in the above solution are NOT discovered out-of-the-box.
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02-13-2024 10:58 AM
Hi. We are looking to implement this now in our self-hosted environment. Implementing as is gave us a payload error initially (payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_storage_server].) We resolved this by adding an additional identifier rule to search Storage Server table for IP Address. Now we get a successful discovery but no CI seems to be created. Can you share an example of the CI created in your environment? Also have you been able to get the SN of the device? Thanks for posting this, very helpful!
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02-13-2024 01:07 PM
Good catch; correct we cannot obtain the device serial number for an Exadata Storage Server via the real time insight interface... You need an identification rule on "cmdb_ci_storage_server" that allows for other forms of "uniqueness". In our case the device name/fqdn is unique so we created a rule to allow name as an alternative unique identifier.
